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Gareth Healey

Episode 3: Why your agency looks profitable… but might not be

Alfie and Gareth unpack why this one finance concept quietly impacts your profitability, your team’s workload, and your agency’s valuation, and why ignoring it could be costing you more than you realise.
46:47 Guest: Gareth Healey
The Profit, People & Productivity Podcast: #003 - Why your agency looks profitable… but might not be

Most agency owners think revenue recognition is just “an accountant’s job.” Big mistake.

In this episode, we break down one of the most misunderstood concepts in agency finance: revenue recognition. The core idea is simple but easy to get wrong - revenue should be recorded when work is actually delivered, not simply when you send an invoice or money hits your account.

Getting this right matters because it keeps your financials accurate and prevents revenue from being shifted between periods in ways that distort the real picture of your business.

For many agency founders who came up through the creative or strategic side of the business, concepts like this can feel unfamiliar, but they become increasingly important as you grow. And here's the practical reality: you can't just hand this off to your accountant and forget about it. Because recognising revenue correctly depends on knowing what work has actually been delivered, that judgement has to come from you as the owner.

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